Withdrawal Policy

This right of withdrawal applies exclusively to consumers within the meaning of § 13 of the German Civil Code (BGB). Entrepreneurs within the meaning of § 14 BGB are excluded from the right of withdrawal.

This is a translation of the German original. In the event of any discrepancy between the German and the English version, the German version shall prevail.

1. Right of withdrawal

You have the right to withdraw from this contract within fourteen (14) days without giving any reason.

The withdrawal period is fourteen days from the day of conclusion of the contract.

To exercise your right of withdrawal, you must inform us

Walter Briem
Einzelunternehmen
Striesener Str. 41, 01307 Dresden, Deutschland
E-mail: info@briem.tech
Phone: +4915259465402

by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, although this is not mandatory.

2. Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract.

For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.

If you requested that the services should begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time at which you inform us of the exercise of the right of withdrawal with regard to this contract, compared with the total scope of the services provided for in the contract.

3. Exclusion or premature expiry of the right of withdrawal

for contracts for the provision of services, if Brand has fully provided the service and only began performance after you had expressly consented to us beginning performance before the expiry of the withdrawal period and you had confirmed your awareness that you lose your right of withdrawal upon complete performance of the contract by us;
for contracts for the supply of digital content (e.g. SaaS access, AI-CRM) not supplied on a tangible medium, if Brand began performance after you had expressly consented to us beginning performance before the expiry of the withdrawal period and you had confirmed your awareness that, by giving your consent to the commencement of performance, you lose your right of withdrawal.

4. Model withdrawal form

(If you wish to withdraw from the contract, please complete this form and return it.)

To:
Striesener Str. 41, 01307 Dresden, Deutschland
E-mail: info@briem.tech

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the
following goods (*)/the provision of the following service (*)

Ordered on (*)/received on (*)

Name of consumer(s):
Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper)
Date

(*) Delete as appropriate.

Last updated: 7 November 2026